FAQ

Your body has just gone through a rigorous workout, so soreness after your massage is completely normal and will typically fade within a few days. Staying hydrated is key as it helps your body flush toxins released during the massage as well as shortens recovery time.

Although we know that expectant mothers are in need of relief, in order to create the best deep tissue care, prenatal massage is not part of our training. We’re always excited to provide our post-pregnancy moms with the full AUSTINDEEP experience.

Unlike a typical couples massage at a spa, an AUSTINDEEP couple’s massage incorporates the full fascia-focused DEEP massage in a private room, synchronizing the experience for a truly unique and restorative “date.”

Fascia is a connective tissue that runs throughout the body providing structure, support, and ease of movement. Fascia is at the core of our training. It is key to enjoying a relatively pain free lifestyle and reducing inflammation in the body.

Our 4th and Congress downtown location now offers in-house AUSTINDEEP massages for select downtown Residences. Please call to inquire. Our entire staff is trained extensively in the DEEP™ method.

Though the benefits of deep tissue massage are vast, our overall goal is to address and help reverse the wear and tear resulting from everyday life. Our DEEP method provides a release of the tension and stress that build up over time so you can feel good and keep doing the things you love.

Downtown parking 4th and Congress- There are a couple of options for parking downtown. You may find street parking along 2nd street, 3rd and Colorado or on Congress in between 2nd and 4th street. There is also a valet service in front of Capital Grill.

Lake Austin blvd location- Austin parking can certainly be tricky, but we have several spaces available for clients to ensure an stress-free visit. We have three spaces directly in front of our building off of Lake Austin BLvd. Additionally, we have three spots in front of the yellow building immediately behind AUSTINDEEP off of Upson Street. For busier weekend hours we have a small lot available across Upson in front of the Frontier Bank which will be indicated by orange AUSTINDEEP signs.

Services you book are reserved especially for you, but we know life gets hectic. If you need to make a change, we require 24 hours notice. If you cancel or change your appointment within the 24-hours, you will be billed 50% of the service. If you fail to call or cancel your appointment before your start time, you will be billed 100%.

We do not accept insurance as a form of payment, however we are happy to provide receipts for your visits that may be submitted to your provider if they offer any form of reimbursement.

Fortunately for all of our clients, each AUSTINDEEP therapist undergoes the same intensive AUSTINDEEP training to ensure that the massage is standardized across the board. We understand that scheduled are constantly fluctuating, so regardless of when you are available, we have therapists who are equipped to provide you with a consistent experience that reflects our high standard.