FAQ

Your body has just gone through a rigorous workout, so soreness after your massage is completely normal and will typically fade within a few days. Staying hydrated is key as it helps your body flush toxins released during the massage as well as shortens recovery time.

It’s normal to experience some soreness after a deep tissue massage, similar to what you might feel after a good workout. This typically subsides within 24-48 hours. We recommend drinking plenty of water, gentle stretching, and allowing your body time to recover. The soreness is a sign that deep structural work was performed.

We offer prenatal massage for expecting mothers. Our therapists are trained to provide safe, comfortable positioning and appropriate pressure. We recommend consulting with your healthcare provider before booking. Prenatal massage can help relieve common pregnancy discomforts including back pain, swelling, and muscle tension.

Fascia is a connective tissue that runs throughout the body providing structure, support, and ease of movement. Fascia is at the core of our training. It is key to enjoying a relatively pain free lifestyle and reducing inflammation in the body.

We require at least 24 hours notice for cancellations or changes to your appointment. Cancellations made less than 24 hours in advance or no-shows will be charged the full service amount. We understand emergencies happen — please contact us as soon as possible if you need to reschedule.

Enjoy the DEEP™ experience side by side with a partner, friend, or family member. Couples massages are available at all three locations. Each person receives the same high-quality DEEP method treatment simultaneously in the same room. Book online or call your preferred location.

Please arrive 10 minutes before your scheduled appointment to complete any necessary paperwork and settle in. Each of our three locations has convenient parking available. If you’re running late, please call ahead — we’ll do our best to accommodate you, but late arrivals may result in a shortened session.

Services you book are reserved especially for you, but we know life gets hectic. If you need to make a change, we require 24 hours notice. If you cancel or change your appointment within the 24-hours, you will be billed 50% of the service. If you fail to call or cancel your appointment before your start time, you will be billed 100%.

We do not accept insurance as a form of payment, however we are happy to provide receipts for your visits that may be submitted to your provider if they offer any form of reimbursement.

Fortunately for all of our clients, each AUSTINDEEP therapist undergoes the same intensive AUSTINDEEP training to ensure that the massage is standardized across the board. We understand that schedules are constantly fluctuating, so regardless of when you are available, we have therapists who are equipped to provide you with a consistent experience that reflects our high standard.